- Hands-on exercise
Half of the group experiences a simulated physical disability and goes through different stages of a customer journey. The other half is exposed to aspects of living with neurodiversity (such as autism, intellectual diversity, or acquired brain injury). Participants are placed in a context where behaviours, sensory stimuli, and words take on new meanings. Afterwards, the groups switch roles.
Physical diversity: limited mobility, hearing loss, low vision, blindness…
Neurodiversity: sensory processing, social cues, sensory overload… - Persona mapping
After the experiential exercises, participants briefly discuss their key impressions in groups. Using pre-prepared personas, the core characteristics of each group (physical and neurodiverse) are mapped out and discussed. - Reasonable adjustments
Small, diverse groups brainstorm practical ideas to make their company more accessible. Each group identifies a key focus area, and all input is compiled into a report that is shared with the company’s responsible manager. - Wrap-up & evaluation
The session concludes with key principles and actionable quick wins that can be implemented across every level of your organisation.
Physical diversity refers to differences in physical abilities — how people move, perceive, and communicate physically. These abilities can vary greatly from person to person. In the workshop, you’ll experience what it’s like to live with disabilities such as limited mobility, hearing loss, low vision, or blindness.
Neurodiversity is about differences in how the brain works. People may process stimuli differently, find social codes challenging, or be more sensitive to sensory overload. Examples include autism, ADHD, and dyslexia. During the workshop, we simulate these experiences through exercises that recreate sensory overload, social interactions, and more.
photo: © Judith Desmyttere
Who is this training for?
The Experience Lab is specially designed for companies that want to grow in inclusion and accessibility. This session is relevant for:
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HR teams & DEI officers: for policies on inclusion, recruitment, and employee well-being
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Managers and team leaders: to translate accessibility into daily workplace practices
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Facility and prevention staff: to adapt the physical work environment
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Internal communication teams: to raise awareness and foster engagement
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IT teams: to improve digital accessibility
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Product developers: to integrate inclusion into design and development
- In short, for any company that wants to truly understand the lived experiences of people with physical or neurodiverse profiles and use that understanding to strengthen their organisation.
Whether your focus is on service delivery, recruitment, product development, teamwork, or the accessibility of your building, this workshop offers insights that can be applied across your entire company.
Programma
1. Hands-on exercise
2. Persona mapping
3. Reasonable adjustments
4. Wrap-up & evaluation
After the Experience Lab…
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Your employees will be better able to see things from the perspective of people with physical or neurodiverse profiles.
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They will view their work environment with a fresh perspective.
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They will be equipped to address challenges related to physical and neurodiverse accessibility.
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They will leave with concrete tips and motivation to make the workplace, services, and/or products more accessible and inclusive.
There are workshops that truly stay with you, not just because you gain new insights, but because you get to experience them. Our colleagues who participated shared nothing but positive feedback.Karen Vandenweghe, HR Diversity & Inclusion lead, Randstad Group
A selection of our clients
